Medical Appointment Secretary Scheduler

  • Sandy Springs, Georgia, United States
  • Full-Time
  • On-Site

Job Description:

Medical Appointment Scheduler
Dunwoody / Sandy Springs
Full-Time | 7:45 AM – 4:15 PM
$20–$22/hour (based on experience)

We are seeking a reliable and detail-oriented Medical Appointment Scheduler to join our outpatient clinic team. This role is essential in ensuring smooth daily operations and delivering excellent patient service.

Responsibilities:

  • Schedule, confirm, and manage patient appointments
  • Communicate effectively with patients, providers, and staff
  • Maintain accurate records within the Electronic Health Records (EHR) system
  • Verify insurance information and assist with basic billing inquiries
  • Handle high call volumes while maintaining professionalism
  • Ensure patient confidentiality and compliance with HIPAA guidelines

Qualifications:

  • Minimum of 2 years of medical scheduling or related healthcare experience
  • Strong communication and customer service skills
  • Excellent time management and multitasking abilities
  • High attention to detail and accuracy
  • Basic understanding of medical terminology
  • Familiarity with EHR systems (eClinicalWorks (eCW) preferred)
  • Knowledge of insurance and billing fundamentals
  • Strong problem-solving skills and professional demeanor

What We're Looking For:
A dependable team player who thrives in a fast-paced clinical environment and is committed to providing a positive patient experience.